Your privacy is important and valuable to Localkart Marketing Private Limited as it is to you. We recognize the sensitive nature of your personal information. We are committed to protect your private information. We follow stringent ethical standards in procuring, dealing with, using and safeguarding all and any information provided by you. We shall take such reasonable steps as may be necessary to ensure that your private information remains confidential.
This Privacy Policy sets out our online information management practices and the choices available to you in giving your information and our usage of the same. TicketNXt - Application is hosted by Localkart Marketing Private Limited and we adopt a secure method of collecting and maintaining in a safe and secure environment, any personal information which may be requested from you and/or collected from you in accordance with this Privacy Policy and as per the laws, rules and regulations applicable from time to time.
1. Acceptance of Terms of This Policy
Please read this Privacy Policy carefully before using this Application, along with the “Terms and Conditions of Use” provided on the Application.
Your use of the Application, or registrations with us through any modes or usage of any of our Application including through data/memory storage devices, tablets or other transmitting devices shall amount to your acceptance of this Privacy Policy and you shall be legally bound by the same.
If you do not agree with the terms of this Policy, please do not use/avail the Website/Products & Services.
2. Personal Information
You may visit this Application without identifying yourself or revealing any personal information. We may collect certain information from your visit to help and improve your experience on our Application. Some portions of this Application may require you to give us personally identifiable information that enables us to identify you, such as your name, email, age, gender, place of study or work, contact number, location, etc. which may amount to Personal Information, Sensitive Personal Information and Associated Information as defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Such information will be collected by us only if you voluntarily choose to furnish it to us. If you opt to provide us such kind of information, we also may use it for purposes such as verifying your identity, sending you information or contacting you.
We may use the information for purposes such as to contact you from time to time, to provide you with the Application, important information, required notices and marketing promotions. We will seek more information from you as may be required for personally identifying you or to enable us to contact you.
3. Option for Selective Usage of Information
Before we collect personally identifiable information, we will inform you as to what we intend to do with it. You will have the option of not providing the information. In such case, you may still be able to access other portions of this website, although you may not be able to access or use selected portions/aspects/programs of the Application. In certain sections of the Application, we also may enable you to opt out of certain uses of your information, or elect not to receive future communications or services.
4. User Idenfitication
We will not differentiate between the person(s) using the device to access our TicketNXt - Application, provided the user name/log in/access credentials match with your registered information. In order to make the best use of the TicketNXt - Application and enable your Information to be captured accurately on the Application, it is essential that you have logged in using your own credentials.
5. Data Security
We take all necessary security measures to protect your information against unauthorized access to or unauthorized use, disclosure or destruction. These measures may include such data collection, storage and processing practices and security measures, as well as physical security measures as may be necessary to guard against unauthorized access to our database.
The development of the world wide web at a fast pace has lead to creation of innumerable malicious softwares and codes that puts data security at a constant risk. We therefore do not guarantee the absolute protection of your information from unauthorized use or being destroyed or stolen by means of introduction of such malicious softwares into our servers and database. However, we shall make our best efforts to prevent such breaches.
Distribution of Information to Third Parties
TicketNXT facilitates the sharing of information with various entities for different purposes:
- TicketNXT Companies: Information may be shared internally among TicketNXT Platform group and affiliated companies for activities like marketing, profiling, reporting, and technical support.
- Third-party Service Providers: Outsourced customer service agents and cloud computing providers assist in managing IT infrastructure and providing customer support services. These providers may operate from locations outside the user's jurisdiction.
- Event Partners: TicketNXT collaborates with Event Partners such as promoters, venues, and artists to organize events. User information is shared with Event Partners to facilitate event management and for purposes outlined in their respective privacy policies. Users may be informed of the involvement of Event Partners at the time of ticket purchase.
- Selling Tickets on TicketNXT: When users engage in transactions involving ticket sales on the platform, information may be shared with buyers or sellers for order fulfillment purposes.
- Third-party Products: Data may be shared with third-party vendors offering goods or services, such as ticket insurance or merchandise fulfillment.
- Commercial Partners: TicketNXT collaborates with third-party partners to offer value-added services. Data sharing with Commercial Partners is conducted in accordance with their respective privacy notices.
- Disclosures under Law: TicketNXT may disclose information in response to court orders, subpoenas, or legal requirements, or during investigations into potential fraudulent activities.
- Successors:In the event of a sale or transfer of all or part of TicketNXT's business, user information may be shared with potential successors.
Safeguarding Your Information:
TicketNXT is committed to safeguarding user information through various measures:
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Security Measures: TicketNXT implements appropriate security measures to protect user data, tailored to the nature of the information collected.
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Third-party Websites and Apps: Users are advised that TicketNXT cannot be held responsible for the privacy practices of third-party websites or apps linked from its platform.
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Data Retention: User information is retained for the duration necessary to provide services, fulfill legal obligations, or for other specified purposes. TicketNXT's retention policies adhere to company guidelines.
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International Transfers: As part of a group headquartered in India, TicketNXT may rely on shared services located outside the user's country. Additionally, international transfers of information may occur to ensure seamless user experiences.
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Data Transfer Safeguards: TicketNXT employs strict rules and safeguards to ensure the protection of user data during international transfers. Mechanisms such as Contractual Clauses and Binding Corporate Rules are utilized to uphold data privacy standards.
6. Permitted Data Usage
We use the collected Information to ascertain, analyse, research and to manage and operate our Application, to learn about each user’s learning patterns and usage of the content in the Application, to gather demographic information and such other information as may be necessary to improve the content of the Application and its user experience. We may authorize external service providers to such data for the purpose of a wholesome improvement/development of our Application.
We will share your information with Third Parties only in the manner prescribed under this Policy and the Terms & Conditions of Use provided in the Application. However, these Third Party service providers do not have any independent right to share this information to any other person. None of your information shall be shared by us with any Third Party for commercial purposes unless, we have been expressly authorized by you in writing. We may at times, disclose certain information such as user statistics, patterns, and related information to bona fide third parties, however such information will only be in an aggregate form and will not contain any of your Personally Identifiable Information.
In certain cases, we may make your information available to a Third Party for the purpose of rendering services for marketing and other purposes which may be beneficial to you, on our behalf, and that you hereby express your consent for such sharing of the information. We will not be responsible for any further agreement, relationship or transaction, whatsoever between you and any other third party.
We shall in no manner be held liable or responsible for any information which you provide to a Third Party, which may be used in our Application. This information being provided to Third Party applications and sites shall be governed by the individual privacy policies of such Third Party service providers.
We restrict the access to your personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination of services, if they fail to meet these obligations.
However, in the unlikely eventuality of a data leakage, we shall endeavour to take all reasonable steps, as may be possible, to protect your information from being passed onto the hands of third parties, and shall proceed to recover such information, which, by means of physical or technological means may be deemed to be recoverable.
Not with standing anything contained herein, we shall in no way be made liable or responsible for any loss of information and/ or data and/ or direct or indirect damages or losses which may occur from such acts and/ or deeds and consequences, of whatsoever nature arising therefrom.
Though we always endeavour to protect and safeguard your information with the best of our efforts, your information is subject to disclosure in the following circumstances:
1. If required by law and legal process;
2. In our bonafide belief, the disclosure is necessary to protect your safety or the safety of others, protect our rights, address security or technical issues or respond to a request of the Government/Authorities;
3. To enforce applicable “Terms and Conditions of Use”, including investigation of potential breach and violations thereof;
4. To enable our trusted services providers working on our behalf and who not have an independent use of the information we disclose to them, and when such service providers have agreed to adhere to the rules laid down in this Policy;
5. To our trusted services providers for a better improvement of the content and performance of the Application;
6. To protect against any potential harm to our interests, rights, property or safety, or of the Application, Services and products, or of its users or the public as required or permitted under law;
7. Protection of Data
Your Smart device/computer system need have to be kept up-to-date with the latest anti-virus/ anti-spyware installed for your information stored in your computer system to be safe guarded and protected.
We shall in no way be responsible for any loss of information/ data or any breach thereof which may occur from your system due to existence or introduction of any malicious softwares, codes, viruses, trojans, bugs, logic bombs, spyware, etc into your system.
8. Privacy Policy of External Links/Websites
We may present links in such a manner that enables us to keep track our user behavior. We use this information to improve the content of our Application,. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information
We are not liable for any loss or damage that you may incur by approaching such external site or resource, or by relying on the completeness, accuracy or existence of any advertising, product or content available on or from, such website or resource. Hence, you are advised to verify the contents at your own before acting thereon. This Privacy Policy shall apply only to the information collected by our Website.
9. Cookies
We send cookies which are small files containing a string of characters, to your computer, that identifies your browser. Cookies are used to track your preferences, and enhance user experience. You can enable your browser to notify you when you receive a cookie, giving you the choice to accept or reject it.
When you use certain features on our website like the discussion forums and you post or share your personal information, the same will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk.
The terms and conditions of this Privacy Policy shall be subject to change keeping in mind the developments in technology, current trends and the need to need to evolve to deal with new situations. It is recommended to review this Policy regularly for any changes thereto. Your continued use of our Application, is deemed approval of all changes in the Privacy Policy.